Got Questions? We've Got Answers
Explore our B2B Help Center in a dynamic pinboard view.
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How do you support B2B clients with warranty claims and quality issues?
We provide a direct factory claim channel. Simply submit batch numbers, photos, or video evidence, and our QC team will process replacement rolls or refunds within 48 hours.
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Will the adhesive residue remain or damage the original car paint upon removal?
No. We use imported Ashland PSA (Pressure Sensitive Adhesive). It provides moderate initial tack for easy repositioning during wet installation and leaves zero adhesive residue upon clean removal.
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What warranty period do you offer for your Aliphatic TPU PPF?
We offer a 5 to 10-Year Factory Warranty on Aliphatic TPU PPF. The warranty covers yellowing, cracking, blistering, and delamination under normal outdoor vehicle exposure.
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What payment terms do you accept for B2B wholesale buyers?
We support T/T (Telegraphic Transfer), L/C at sight, Credit Card, and Western Union. For long-term strategic distributors, credit term evaluations are available.
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What are your standard lead times and shipping methods?
Ready-to-ship stock items depart within 3–5 business days. Bulk OEM orders take 10–15 business days. We support air express, LCL sea freight, and full-container shipment.
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How can we request a Sample Kit for quality testing before bulk orders?
You can directly apply for our samples through our official website. The samples include (TPU PPF, nano ceramic window film, matte/ glossy color-changing film), and come with a detailed technical parameter table. The delivery will be based on your choice.
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Do you supply pre-cut software and cutting hardware for PPF installation?
Yes, we offer an all-in-one ecosystem: automated PPF Pre-cut software with global car model databases, high-precision cutting plotters, and specialized installation gels.
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What is the minimum order quantity (MOQ) for custom spec production?
For standard inventory items, MOQ starts at 1 roll. For custom thicknesses (e.g., 6.5mil to 10mil PPF) or special VLT tint parameters, custom MOQ is typically 30–50 rolls.
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Can you customize film rolls with our own private brand logo?
Absolutely. We provide complete B2B private label solutions: custom logo printing on release liners, branded core tubes, customized color boxes, and official warranty cards.
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Do your Auto Window Tint Films block high IR heat and UV rays?
Yes. Our Nano Ceramic and Sputter window films achieve up to 99% IR rejection (780–2500nm) and 99.9% UV protection, drastically lowering cabin temperatures without interfering with 5G, GPS, or RFID signals.
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How does the auto heat-activated self-healing feature work on PPF?
Our dense top-coating possesses memory-retention polymer technology. Minor scratches or swirl marks automatically disappear when exposed to thermal sources such as warm sunlight (60°C–80°C) or hot water.
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What is the main material difference between your TPU PPF and TPH/PVC film?
Our premium Paint Protection Film is manufacturing using Aliphatic TPU, offering top-tier anti-yellowing (ΔE < 0.5) for 5–10 years, superior stretchability (250%–300%), and heat-activated self-healing. TPH/PVC films use softer, inferior plasticizers that turn brittle and yellow within 6–12 months.